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From idea to impact.

Mohammed Alamery.

Product Owner, AI & SaaS Solutions · Senior Project Manager

Product Owner with proven experience leading AI-powered and SaaS-based solutions, specializing in chatbot platforms, automation, and digital transformation.

Riyadh, Saudi Arabia

View my work
Mohammed Alamery

Product Owner

Marahel Digital

Product
Murshed platform
Certification
IBM Product Owner
Languages
Arabic · English

Impact at a glance

Higher response accuracy
~25–30%
After implementing RAG in Murshed
Less manual support workload
~30%
Through automation and continuous optimization
Client organizations
30–35
Running on the Murshed SaaS platform
Concurrent projects
4–6
Across IT, SaaS & digital transformation

About

About me

Product owner with delivery discipline

I'm a Product Owner who leads AI-powered and SaaS solutions from discovery to deployment, specializing in chatbot platforms, automation and digital transformation. I turn business needs into scalable products, align stakeholders around clear priorities, and make decisions with data, improving system performance, user experience and operational efficiency along the way.

What sets my work apart is delivery discipline. As a Senior Project Manager trained in PMP practices, I run the full project lifecycle with Agile and hybrid methods, keep technical execution aligned with business goals, and lead cross-functional teams to deliver for multiple clients in fast-paced environments.

Quick facts

Current role
Product Owner, Marahel Digital
Education
BSc Computer Science (Data Analytics)
Certifications & training
  • IBM Product Owner
  • IBM AI Product Manager
  • Google Project Management
  • IBM IT Scrum Master
  • CBAP · in progress
14 credentials & programs
Languages
Arabic, English
Based in
Riyadh

Selected work

Case studies

Three case studies: the challenge, my role, the solution, and the results.

What I do

Expertise

  • AI & SaaS Product Management

    Discovery to deployment: vision, roadmap, backlog and product KPIs for chatbot platforms and RAG/CAG systems.

  • Project & Program Delivery

    Multi-project delivery with Agile, Waterfall and hybrid models, within scope, timeline and budget.

  • Business Analysis

    Requirements, BRD and FRS documents, and process modeling (BPMN) that bridge business and tech teams.

  • Integration & Automation

    Connecting channels and systems (WhatsApp Business API, REST APIs, webhooks, Odoo ERP) to automate processes.

Skills & tools

44+
  • Product Strategy & Roadmap
  • Product Discovery
  • Backlog Prioritization
  • User Stories
  • Sprint Planning
  • Customer Journey Mapping
  • Product Lifecycle Management

Also: consulting, performance analysis, negotiation, cross-functional collaboration.

Career

Experience

  1. M

    Product Owner / Project Lead — AI Chatbot (Murshed)

    Marahel Digital · Riyadh

    Oct 2024 – Present
    • Owned the product lifecycle of an AI-powered chatbot platform (SaaS) serving 30–35 client organizations, from discovery to deployment.
    • Implemented RAG-based capabilities, improving response accuracy by ~25–30%.
    • Reduced manual customer support workload by ~30% through automation and continuous optimization.
    Show more
    • Defined product vision, roadmap, and backlog prioritization aligned with business goals.
    • Translated requirements into user stories and specifications (BRD, FRS), reducing ambiguity and rework.
    • Led a cross-functional team (AI, backend, integrations) and integrated the platform with WhatsApp Business.
    • Monitored product KPIs (accuracy, engagement, resolution rate) and drove data-driven improvements.
  2. M

    Business System Analyst

    Marahel Digital · Riyadh

    Mar 2024 – Oct 2024
    • Led end-to-end requirements gathering and system analysis for multiple digital and AI-driven solutions.
    • Developed BRD and FRS documents and workflows aligned with business objectives.
    • Optimized workflows and requirement clarity; acted as key liaison between stakeholders and development teams.
  3. N

    Project Manager / Team Lead

    Nomow Soft

    Part-timeConsultantFeb 2023 – Jun 2025
    • Managed 4–6 concurrent IT, SaaS, and digital transformation projects across different domains.
    • Delivered projects within scope, timeline, and budget, achieving high client satisfaction.
    • Implemented Scrum, improving delivery speed and team productivity; led and mentored cross-functional teams.
    Show more
    • Reported progress, risks, and KPIs to stakeholders and senior management.

Credentials

Certifications & Education

Certificate

IBM

IBM Product Owner Professional Certificate

Professional certificate in the Product Owner role: product vision, backlog and delivering value to stakeholders. It is the role I hold today at Marahel Digital.

Product & AI

  • IBM AI Product Manager Professional Certificate

    IBMCertificate

  • Artificial Intelligence (AI) for IT Professionals (AI4IT)

    The Knowledge AcademyCourse

Project & Agile delivery

  • Google Project Management Professional Certificate

    GoogleCertificate

  • IBM IT Scrum Master Professional Certificate

    IBMCertificate

  • PMP® Training Course (Project Management Professional)

    German Board · 2024Course

  • Certified Digital Services Project Manager (CDSPM) Course

    The Knowledge AcademyCourse

Business analysis

  • IIBA® Certified Business Analysis Professional (CBAP®)

    IIBAIn progress

  • Member, International Institute of Business Analysis

    IIBAMember

  • Certified Agile Business Analyst Professional (CABAP) Course

    The Knowledge AcademyCourse

  • Business Process Improvement Training

    The Knowledge AcademyCourse

Data & strategy

  • Google Data Analytics Professional Certificate

    GoogleCertificate

  • McKinsey.org Forward Program

    McKinsey.orgProgram

  • Digital Marketing Analyst Program

    UnileverProgram

Education · Feb 2020 – Feb 2023

Bachelor of Computer Science (Data Analytics)

Asia Pacific University (APU) & De Montfort University

Languages

Arabic and English

Consulting

Need technical or strategic guidance for your project?

I advise companies and entrepreneurs on project planning, requirements analysis, product strategy, and applying AI to improve business efficiency.

  • Business analysis & requirements documentation
  • Product roadmap planning
  • Digital transformation strategy
  • Leading and guiding technical teams

Send your details and I'll get back to you shortly.

Contact

Let's connect

Happy to talk about roles, projects, or consulting.

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